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FAQ
WHAT LANGUAGES DOES YOUR STAFF SPEAK?

All staffs are Cambodian. English is used as a bilingual language for communication generally. Besides, Japanese, French and Chinese are also spoken here.          

DO WE HAVE TO MAKE RESERVATIONS?

Reservations can be made via either Travel Agents or online companies. Guests can also book through our resort's web page and come directly as a walk-in guest at our resort.

WHAT ABOUT THE STAFF?

Cambodia's customized cultural service is recognized as a warm welcomed, friendly and helpful gesture at all time. Our staffs are taking part in this particular customer service as they have received a well training from the Ministry of Fine Arts to show customers the real Cambodian greeting way.

CAN THE RESTAURANTS CATER TO PEOPLE WITH SPECIAL DIETARY REQUIREMENTS?

The restaurant always seeks for the needs and fulfills the requirements of any particular request such as guests who are dieters and vegetarians.

DOES THE HOTEL HAVE SMOKING ROOMS OR FLOORS?

Every room and corridor is all non-smoking. However, only each and every room's balcony is allowed for smoking.